Q: What does the web site migration service include? Will my website be safe?
A: The website migration service that our company is offering is free of cost (to a certain extent). We’ll move your web site(s) to our next–generation cloud hosting platform without you needing to do anything. We know from experience that swapping web hosting providers can result in lost information and unnecessary downtime. This is the reason why we will do all that for you at no cost!We’ve got highly professional administrators whose only task is to make sure that your website functions precisely as it did on your previous web hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based upon popular web applications such as WordPress and Joomla™.
Q: How much time will the website migration procedure take?
A: While we cannot give you an exact time window, because there are many variables, among them the size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will do our best to transfer your website within 48 hours, and in some cases – within 24 hours (when the website content is not large).
Q: What details will I need to give to your Website Migration Department?
A: We will need the login details for your old web hosting provider’s Control Panel and the website’s name (domain name).
Q: My present web hosting account has delicate data inside. How can I trust you?
Q: Will there be any downtime for my site?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. As soon as the transfer is complete, we will ensure that everything is working properly and that the integrity of your content is not jeopardized prior to informing you that the transfer is completed. Then we will instruct you how to move the domain to your web hosting account with us and how to change the DNS settings.
Q: Will my present web hosting provider need to provide any info/help?
A: Nope. Aside from your login info for the Control Panel, we won’t require anything. We’ll never contact your web hosting provider. They won’t know anything about the migration either.
Q: Which web hosting providers can you transfer website content from?
A: Yup. We support all regular Linux–driven hosting platforms. We do not support Windows–based hosting platforms, since we don’t provide Windows hosting solutions ourselves.Additionally, we don’t support proprietary website building and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.