Optional Admin Services
Monitoring & Rebooting
If you’ve got a dedicated service, 24–7 monitoring is very important. You should know if the various services are working normally and if there’s any problem with any of them. Yet, it’s a quite hard and time–devouring undertaking. That’s why we propose that we take care of this job instead of you. Our Optional Admin Services package features a special monitoring software tool, which will keep constant track of the various processes running on your dedicated service to ascertain if everything is alright. And in case there’s ever any problem, it will momentarily notify our system administrators.
When you are working with mission–critical data, it’s incredibly important to have a backup of everything, especially when it’s your business data. This is why we give you a 50 GB off–server backup space with our Optional Admin Services solution. You will be able to back up all the critical data on a special backup server with RAID hard disks that is part of the exact same network. This will make the backup process faster than the speed of sound. And our trained system administrators can help you configure an automatic system that will back up everything without you being required to raise a finger.
Installation & Troubleshooting
In case there is a special service or web app that you would like to run on your server, but you do not know how to get it done, or if you come across neverending problems setting up everything yourself, we offer you a solution. Our Optional Admin Services package features installation and troubleshooting procedures, meaning that you will enjoy the complete and undivided attention of our sysadmins for half an hour – more than enough time for them to identify the problem at hand and make things right. You may also use this time to request them to assist you with any other server–connected issues you are encountering.