Lots of people who begin using their 1st web hosting account, or switch companies, frequently have inquiries with regards to how certain operations are performed or confront predicaments when setting up various things such as e-mails, website settings, etc. Because of this, a lot of web hosting providers have prepared documentation with popular questions and issues in order to help their clients get info quickly and easily. As a result, the tech support staff members can dedicate more time to actual issues that particular customers may be experiencing, since the solution for the minor things will be available on the Internet and customers can tackle them without getting in touch with the support staff. Having elaborate documentation is rather important, especially for new users without any past experience, since the web hosting service entails a multitude of features and lots of people can become perplexed about what action to take. A good information repository can both help you complete the tasks that you wish and get to know how the hosting service functions in general.

Extensive Online Documentation in Shared Web Hosting

If you purchase a shared web hosting plan through our company, you will obtain access to our thorough online documentation where you will see information on more or less everything associated with our hosting packages. The topics range from how to create an e-mail account on your hand phone, to how to do different things using an .htaccess file. The articles themselves are written in an easy-to-understand fashion and feature step-by-step instructions on how to accomplish a certain operation inside your Hepsia hosting Control Panel. You can also find info that is not related directly to Hepsia, for example one that concerns apps on your computer. The complete list of articles will be located in the Control Panel’s Help section, but those that are dedicated to a specific Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to acquaint yourself with pretty much everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated servers feature comprehensive online help documentation where you will see info about all the features that our custom-built Hepsia Control Panel offers, together with solutions to different questions and predicaments that you may experience. All installation manuals offer detailed descriptions, which means that you will not have to worry about overlooking something if you want to export a MySQL database, for example. The troubleshooting articles include different likely reasons for certain problems and the solution for each of them, so if you’re unable to send emails although you have the right SMTP server settings, for example, you can swiftly discover what the reason might be and correct the problem with a couple of mouse clicks in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find relevant articles in every section. In case you would rather look through all help articles, you can use the Help menu, which is located in the top right-hand side of the window.