Integrated Ticketing System in Shared Web Hosting
In contrast with what you may find with numerous other hosting providers, the ticketing system that we use with our Linux shared web hosting service is an essential part of the Hepsia hosting Control Panel, which is included with all hosting accounts. You won’t have to remember several log-in credentials, since you’ll be able to manage both your tickets and the hosting account itself in a single place. So, in case you’ve got an enquiry or confront a challenge, you can contact our client support staff representatives instantaneously. Our ticketing system comes with a smart search option. This implies that even if you’ve sent plenty of tickets through the years, you will be able to find the one that you need easily. Plus, you can check knowledge base suggestions for resolving commonly experienced challenges.
Integrated Ticketing System in Semi-dedicated Servers
The Hepsia Control Panel, which comes with all our Linux semi-dedicated servers, was created with the notion that you should be able to manage everything related to your semi-dedicated server account in one single place and the trouble tickets aren’t an exception. Our ticketing system is built into the Hepsia hosting Control Panel, so, in case you’ve got an inquiry or run into a complication, you can get in touch with our client service staff members momentarily without needing to go through an entirely different admin dashboard. You can browse through your website files or check a variety of settings within your account while you send a new ticket or read the reply to an old one. If you have a huge number of tickets and you wish to track down a particular one, you can take advantage of the intelligent search box, which is available in the Help section of the Hepsia Control Panel. We guarantee that you will receive a reply in no more than sixty minutes irrespective of the essence of your query or issue.