Live Chat Support in Shared Web Hosting
As we believe that various situations are often resolved if you speak to a live person, we supply a live chat service for all of our potential and current clients. Our chat is available every single day and our support agents will assist you with a number of questions and situations. If you are not our customer yet, you can learn more about our shared web hosting packages and the hosting environment in general so as to make sure that your sites will function efficiently on our servers. In case you already have an account and you've got some questions or you encounter any problems with some of our solutions, you'll be able to join us on the live chat and we can provide you with the necessary information or assist you to troubleshoot the problem. You'll need to open a support ticket for specific issues which require more time or the assistance of a system administrator, but for the majority of basic troubles you'll receive help right away.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as part of our services, which means that whenever you have any questions about our Linux semi-dedicated servers, you are able to contact our customer care team anytime regardless if you've already obtained your account or not. Generally, the chat service is for billing, pre-sales and common questions and difficulties, still we are able to help you with quite a few technical questions too. We will help you select the best plan for your websites if you don't have an account yet, we can answer all the billing questions or issues you have or we can assist you with installing your new email address on your personal computer or smart phone - all the abovementioned will be done promptly as our live chat service is online all the time, every day. Any time you want assistance, you'll be able to chat with a representative and save time and effort.