Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour response warranty with all of our Linux shared web hosting service packages, which means that each individual support question you post will undoubtedly be replied to within sixty minutes maximum. Our support company members are taught to immediately take care of any case and to provide you with well–timed advice on any concern that you might have.
A Top–quality Support Service
Our support service is supplied by a team of professional techs which are prepared to answer your request without delay. You’re able to make contact with the support crew by launching a technical support ticket from your Control Panel or by submitting us an e–mail message. On working days, you can also contact us on the phone or use the live chatting option.
An Intuitive Help Section
The Control Panel delivers an in depth know–how base that’s built–into all sections. In each part, you will find a Help control key which will load for you a selection of step–by–step courses on how to take advantage of a particular element or execute a particular action. Moreover, we have made short training clips so you might get a better idea of the Control Panel’s interface.