1 hour ticket response
Quick support is our ultimate duty and this is the reason why we’ve got a team of proficient techs who are eager to offer a prompt response to any question that you may have. Simply send your customer support ticket from your Control Panel and we will reply back to you within 1 hour at the latest. Actually, we work hard and aim for a twenty–minute helpdesk ticket response time.
A Top–Class Client Care Service
Our tech support staff representatives possess enormous experience in the Linux shared web hosting service sector and are experienced enough to deliver a swift answer to your problem. If, however, the case at hand is not within the competence of a technical support engineer, the trouble ticket will be forwarded to a developer or administrator for further assistance.
An Easy–to–Navigate Help Center Section
In the Control Panel you can find an easy–to–browse Help Center section where you can find quick hints on how you can use our web hosting services. You can see the answers to your queries in our F.A.Q. archive, see more details in the web hosting account management articles or check out the how–to video tutorials.